My parents are touring Germany right now, so they left their dog at the boarders.  You may remember this dog from pervious diaries - the JRT that's a total pain in the ass.  Anyway, she's been coming home sick the last few times they left her so I agreed to pick her up early.  I left a message at the place at 9am saying I'd pick her up at 10 in order to give them time to bathe her.  When I showed up, she was soaking wet.  OK, whatever.  They hand me her stuff, I plop it in the trunk and we go.  When I get home, I gag upon opening the trunk - her bed and blanket are totally soaked with urine.  It's so bad, I can't salvage either item.  Also, she has streaks of poop on her butt.  Um, didn't she just get a bath?

Disgusting.  Totally unacceptable.

I have called the place and left them a message asking somebody to call me back because I'm pretty unhappy with the state of how her things were returned.  I plan on ripping these people a new asshole.  If they don't call me back, I will show up on their doorstep and chew them out in person.

Again, I'm not a fan of Dolly, but she doesn't deserve to be treated like this.  She should be much happier at my place than at that awful boarding facility.

When my parents get back (Sunday), I will make sure they rip into the place as well.  No wonder she has come home sick the last few times she stayed there.

Update [2008-3-12 15:0:42 by StackyMcRacky]: The owner called me and we had a good conversation. He addressed my issues, apologized, and explained the ins and outs of boarding. It seems he's from Auztralia, and boarding facilities are quite different there. He's in the process of changing things at his place (they bought it less than a year ago) so issues like Dolly's don't happen again. He invited me to come tour the new kennels they have (only 3 at the moment) and are working towards installing in th rest of the place. Overall, it was very positive. While I wouldn't want to board my dog there in its current state, I would definitely check it out once they get the new facilities in. The guy actually knows and understands dogs, and is moving his business into a good direction (I do understand change takes time, especially when construction is involved).